Privacy Policy

Last Updated: February 1  |  Jurisdiction: United States, New Jersey

🔒 Our Privacy Promise to You

At RACCOONMADE, trust is the foundation of our relationship. Before you read the legal details, here are our core principles on raccoonmade.com:

  • We Never Sell Your Data: Your personal information is yours. We do not sell it to data brokers or third-party advertisers.
  • Secure Payments: We never see or store your full credit card number. All transactions are processed by bank-level encrypted providers like Stripe and PayPal.
  • Transparent Marketing: You can unsubscribe from our emails or SMS notifications at any time with a single click.

PRIVACY POLICY

RACCOONMADE ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit raccoonmade.com (the "Site") or purchase our products.

1. INFORMATION WE COLLECT

We collect information to provide professional automotive solutions to our users. This falls into two categories:

A. Information You Provide Directly

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Payment card details processed securely by third-party processors.
  • Transaction Data: Details about payments and products you have purchased from RACCOONMADE.

2. HOW WE USE YOUR INFORMATION

We use your personal data only when the law allows us to. Most commonly, we use it to:

  • Process Your Order: Manage payments and deliver your RACCOONMADE products to your door.
  • Support You: Respond to your customer service requests via support@raccoonmade.com.
  • Marketing (With Consent): Send you special offers and cart reminders via email or SMS.

3. SMS MOBILE MARKETING

We value your privacy regarding our SMS service. Opt-in data and consent for text messaging origin will not be shared with any third parties. We use cookies to track items in your shopping cart to determine when to send checkout reminders. To opt-out, reply STOP to any mobile message sent from us.

4. SHARING YOUR INFORMATION

We do not sell your personal information. Data is shared only with trusted partners to run our business:

  • Service Providers: Shopify (ecommerce platform).
  • Logistics Partners: UPS, USPS, and FedEx for professional delivery.
  • Marketing Partners: Google and Meta for targeted RACCOONMADE updates.

6. YOUR RIGHTS (CCPA & GDPR)

Depending on your location, you have rights regarding your personal data, including the Right to Access, Correct, or Erase your data. To exercise these rights, please contact us at support@raccoonmade.com.

7. CONTACT US

If you have any questions about this Privacy Policy, please contact our team:

RACCOONMADE — INGENUITY IN EVERY DETAIL.